Stakeholders and Material Topics Identification

Major Stakeholder Issues of Concern Communication Channels/Frequency
Investor
  • Operating performance
  • Ethical integrity
  • Innovative research and development
  • Talent cultivation
  • Occupational safety
  • Annual General Meeting/once a year
  • Announce important information on Market Observation Post System and Company website/as needed
  • Company website, shareholder service mailbox
    Investors@cameo.com.tw, and phone number/as needed
  • Contact window: spokesperson, acting spokesperson/as needed
  • Hold corporate briefing meetings
Customer
  •  Sustainable supply chain
  •  Waste management
  •  Information security
  • Occupational safety
  • Greenhouse gas management
  • Customer Service Satisfaction Survey/once a year
  • Operating bases/as needed
  • Company website, sales service mailbox sales@cameo.com.tw, and phone numbers of corresponding departments/as needed
  • Contact window: Customer Service/as needed
  • Quarterly Business Review (QBR)
Supplier
  • Information security
  • Occupational safety
  • Customer relations
  • Ethical integrity
  • Energy management
  • Supplier evaluation/regularly
  • Confidentiality agreement/during business transactions
  • Contact window: Purchasing Department/as needed
  • Supplier service mailbox cameo_vendor@cameo.com.tw
  • Sign the Integrity Commitment Letter and the Corporate Social Responsibility Code of Conduct Commitment Letter
Employee
  • Operating performance
  • Remuneration and benefits
  • Innovative research and development
  • Customer relations
  • Information security
  • Labor-management meeting/quarterly
  • Communications with department heads/as needed
  • Employee complaint and feedback mailbox
    declare@cameo.com.tw/as needed
  • Contact window: Human Resources Manager/as needed
  • Complaint hotline, employee online service hotline through LINE/as needed
Regulatory Authority
  • Greenhouse gas management
  • Waste management
  • Occupational safety
  • Ethical integrity
  • Operating performance
  • Contact window: Responsible department managers/as needed
  • Compliance with government regulatory requirements and legal frameworks
  • Obtain international environmental, health, and quality certifications
  • Participate in regulatory briefings, consultation sessions, and other events organized by regulatory authorities

Stakeholder Engagement in 2025

The stakeholder engagement results for 2025 were reported to the Board of Directors on November 11, 2025.

Summary of Stakeholder Engagement Outcomes

Stakeholder Group 2024 Engagement Outcomes 2025 Engagement Outcomes
Investors / Shareholders – Shareholders’ Meeting: 1 meeting held
– Investor Conference: 1 session held
– Market Observation Post System (MOPS): 18 material disclosures released in Chinese and English
– Investor Relations section on the Company website: real-time updates provided for timely access to information
– Investor mailbox and hotline: 4 inquiries received, all responded to
– Corporate Governance Evaluation: Results announced in late April 2024; please refer to Chapter 05 “Sustainability Performance – Governance/Economic Aspect”. The Company ranked in the 51%–65% percentile in the 10th Corporate Governance Evaluation		 – Shareholders’ Meeting: 1 meeting held
– Investor Conferences: 2 sessions held on June 30, 2025 and December 24, 2025
– MOPS: 17 material disclosures released in Chinese and English
– Investor Relations section on the Company website: real-time updates maintained
– Investor mailbox and hotline: 3 inquiries received, all responded to
– Corporate Governance Evaluation: Results announced in late April 2025; please refer to Chapter 05 “Sustainability Performance – Governance/Economic Aspect”. The Company ranked in the 36%–50% percentile in the 11th Corporate Governance Evaluation
Customers – Customer satisfaction score: above 85 points
– Multiple product seminars conducted
– Dedicated customer contact windows with real-time responses throughout the year		 – Customer satisfaction score: 90 points
– Monthly regular production and sales meetings with customers, plus several ad hoc meetings
– Daily communication and regular reporting, primarily via telephone and email
Employees – Labor–management meetings: 4 sessions
– Education and training programs: 179 sessions
– Employee satisfaction survey completion rate: 73.8%
– Occupational safety complaints: 0 cases
– Occupational safety meetings: 4 sessions		 – As of Q3, labor–management meetings: 3 sessions each held in Taipei and Tainan
– Whistleblowing cases: 0 cases
– Complaint cases: 0 cases
– Education and training programs: 160 sessions
– Employee satisfaction survey: launched in Q4
– Occupational safety meetings: 4 sessions
– Safety education and training: 19 sessions
Suppliers / Business Partners – Supplier audits: 100% completed
– ESG questionnaires completed by 38 suppliers
– Weekly production and sales meetings to review delivery schedules and quality performance		 – Qualified supplier evaluation reports: conducted monthly
– Order fulfillment tracking system: monitored daily
– Weekly production, sales, quality, and delivery review meetings
Competent Authorities – Regulatory briefings and forums: 13 sessions attended
– Continuous compliance with ISO 9001, ISO 14001, and ISO 45001		 – Regulatory briefings and forums: 20 sessions attended
– Continuous compliance with ISO 9001, ISO 14001, and ISO 45001
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